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At Ruchan Technologies, Inc./BankruptcyONE.com ("BankruptcyONE.com") we recognize that privacy is important to you. This document outlines the types of personal information we receive and collect when you use BankruptcyONE.com's services, as well as some of the steps we take to safeguard information. We hope it will help you make an informed decision about sharing personal information with us.
Scope
This privacy policy describes how we handle your personal information for our services available through our BankruptcyONE.com websites and web application (the "Site"). All of our BankruptcyONE.com branded websites or websites we operate are governed by this privacy policy. This privacy policy will always appear in the footer of each of our domains or subdomains website. Personal information is information about you that is personally identifiable like your name, email address, or phone number, information that is not otherwise publicly available.
This policy does not apply to the practices of companies that BankruptcyONE.com does not own or control, or to people that BankruptcyONE.com does not employ or manage. However, there are limited circumstances in which some of your information will be shared with third parties, under strict restrictions, so it is important for you to review this Privacy Policy in its entirety.
By accepting the Privacy Policy and User Agreement in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance for new users and is otherwise effective on February 15, 2007.
Personal Information Collection and Use
You can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information to our servers located in Canada. Please note that your personal information will be stored and processed on our computers in Canada and BankruptcyONE.com will hold and transmit your personal information in a safe, confidential and secure environment. If you object to your personal information being transferred or used as described in this Privacy Policy, please do not register for the BankruptcyONE.com service.
BankruptcyONE.com collects personal information when you register for our services such as your name, e-mail address, address, zip code, phone number, and fax number. Once you are registered for our services, to properly serve you BankruptcyONE.com will ask for other personal information including your occupation, industry, Social Security number, information about your assets and other financial information, such as credit card or bank account numbers. Furthermore, when you are signed in to our services you are no longer anonymous to us.
BankruptcyONE.com automatically receives and records information on our server, including your domain name (not the e-mail address), IP address, visitor's browser and platform type, the page you request and general cookie information. BankruptcyONE.com also records statistics on page views, traffic to and from the Site, ad data, and computer sign-on data.
Children
Children are not eligible to use our service and we ask that minors, under the age of 18, do not submit any personal information to us or use the service.
Information Sharing and Disclosure
BankruptcyONE.com does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide services you have requested and with your permission. We may use personal information to provide the services you have requested, including services that display customized content to you and to others. The Site does share your personal information with third party Attorneys upon request by the user for legal services and representation by the designated Attorney(s).
BankruptcyONE.com may also use your personal information to provide our services and process your transactions, to provide customer service, for internal auditing purposes, and for internal research and analysis to improve BankruptcyONE.com technologies and services. We may share aggregated non-personal information with third parties outside of BankruptcyONE.com. When we use third parties to assist us in processing your personal information, we require that they comply with our Privacy Policy and any other appropriate confidentiality and security measures.
You agree that BankruptcyONE.com may share information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services. You also agree that information may also be shared with members of our corporate family to help detect and prevent potentially illegal acts as well as with service providers under contract who help with our business operations, such as fraud investigations, and credit card companies.
Without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.
We may also transfer your personal information if BankruptcyONE.com is acquired by or merged with another company. In this event, BankruptcyONE.com will require that the new combined entity follow this privacy policy with respect to your personal information, and if your personal information will be used contrary to this policy you will receive prior notice.
Cookies
"Cookies" are small files of data that reside on your computer and allow us to make your experience with our services as seamless as possible. They are used to speed up the program's loading time and ensure BankruptcyONE.com works at an optimal speed. There is no reference in any of our cookies to you and no case specific information will be stored as a cookie on your system. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site.
Account Protection
Your Password is the key to your account and you may not share it with anyone. Use unique numbers, letters, and special characters and do not disclose your BankruptcyONE.com Password to anyone. Many attorneys will set up Usernames and Passwords for their clients, in those instances it is the attorney's and their client's shared responsibility to protect those Passwords and not give them out to any third parties. BankruptcyONE.com will never ask you to send your password or other sensitive information to us in an e-mail, though we may ask you to enter this type of information on the BankruptcyONE.com website, which will always have a URL beginning with https://www.bankruptcyone.com. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify BankruptcyONE.com to have your password changed.
Any email or other communication requesting your password, asking you to provide sensitive account information via email, or linking to a website with a URL that does not begin with https://www.bankruptcyone.com/ should be treated as unauthorized and suspicious and should be reported to BankruptcyONE.com immediately.
Your Ability to Edit and Change Your Account Information
BankruptcyONE.com gives visitors the option of changing and modifying information previously provided to our program at any time. To cancel service or remove your personal information you can submit your removal request in writing by either sending an e-mail to webmaster@ruchantech.com or by mail to the following postal address:
Ruchan Technologies, Inc.
Attn: Webmaster
1800 West Loop South
Suite 840
Houston, TX 77027
It is also possible to submit your request by phone by contacting BankruptcyONE.com at (713) 629-6800.
Our Contact with BankruptcyONE.com Customers
We communicate with users on a regular basis via e-mail and reserve the right to send you certain communications relating to the BankruptcyONE.com service, such as registration confirmation, service announcements, administrative messages and attorney referral messages. This site gives visitors the option of removing their information from our database at any time should they wish to no longer receive future communications or service. We also communicate by phone to resolve customer complaints or investigate suspicious transactions. BankruptcyONE.com also sends to our attorney users notices of payments that they submit to the Site to activate cases. Generally, these messages are considered part of your BankruptcyONE.com account and users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional.
Your Use Of Our Services
BankruptcyONE.com does not tolerate spam. Therefore, without limiting the foregoing, you may not add attorneys or law firms in our Attorney Match section of the Site to your mail list (email or physical mail) without their express consent after adequate disclosure. Also you are not allowed to use our Attorney Match section of the Site for any other purpose than to find an attorney to handle your case. Any other type of message sent through the Attorney Match program, including but not limited to advertisements and promotions of other services or products, will be viewed in violation of our Anti-Spam Policy. We hope it is understood that we strictly enforce our Anti-Spam Policy. To report BankruptcyONE.com related spam to BankruptcyONE.com, please contact us at Support@bankruptcyone.com.
Security
BankruptcyONE.com is committed to handling your customer information with high standards of information security. BankruptcyONE.com utilizes the latest security technologies to secure your data including https certificates, challenge respond passwords, IP logging, daily backups and much more. The Site uses industry leading 128 bit SSL data security ensuring total client attorney confidentiality. All data is stored redundantly in class 5 data centers that utilize biometric access control, halon fire protection, and diesel generator backup for added security. Your petition data will be stored for one year on our active server array. After one year we will automatically move data downstream to offline magnetic storage.
The security of your information is our number one concern. While third parties may unlawfully intercept or access transmissions or private communications, we have taken every step reasonably possible to safeguard our program and all of your personal information. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. Specifically, data such as Social Security Numbers, Account Numbers and
Credit Card Numbers are encrypted once saved into the Site.
We limit access to personal information about you to employees and our software developers who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
Changes To This Privacy Policy
BankruptcyONE.com may update this policy at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your BankruptcyONE.com account or by placing a prominent notice on our site.
Contacting the Webmaster
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you may contact us at:
Ruchan Technologies, Inc.
1800 West Loop South
Suite 840
Houston, TX 77027
(713) 629-6800
webmaster@ruchantech.com
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